TERMS OF USE

TERMS OF USE

1. About These Terms

These Terms govern your access to and use of our website and online transfer portal. They must be read together with our User Agreement and Privacy Policy. Continued use of the Website constitutes acceptance of any updates.

2. Access and Acceptable Use

  • Access is granted on a limited, non-exclusive and revocable basis.
  • You must use the Website lawfully and not engage in fraud or criminal activity.
  • Unauthorised system access, malware transmission, scraping, or impersonation is prohibited.
  • Breach may result in immediate suspension and reporting to authorities.

3. Remittance Transactions

Our services allow transfer of Australian Dollars to Nepal through our correspondent partner. Transactions are subject to identity verification, AML/CTF compliance checks, receipt of cleared funds, and acceptance by Prabhu Express.

Delivery times are indicative only and may be affected by banking or regulatory processes. Transaction limits may apply in accordance with our risk management obligations.

4. Fees and Exchange Rates

  • Fees are disclosed before transaction confirmation.
  • Exchange rates are indicative and confirmed at processing time.
  • We may earn a margin on foreign exchange.
  • No financial advice is provided on this Website.

5. Payment

Payments are accepted by electronic bank transfer from your own Australian bank account only. We do not accept cash, cards, cryptocurrency, or third-party payments. Transactions are processed only after cleared funds are received.

6. Privacy and Security

Personal information is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. Appropriate security safeguards are implemented, however absolute security cannot be guaranteed.

7. AML/CTF Compliance

Prabhu Express is regulated by AUSTRAC and complies with the AML/CTF Act. We conduct customer identification, monitoring, sanctions screening, and suspicious matter reporting as required by law. We may be prohibited from disclosing certain regulatory reports.

8. Intellectual Property

All Website content including logos, text and graphics is owned by Kathmandu International Traders Pty Ltd. Content may be used for personal, non-commercial purposes only.

9. Limitation of Liability

To the maximum extent permitted by law, Prabhu Express is not liable for indirect or consequential losses, unauthorised account access, third-party conduct, or force majeure events. Liability is limited to the value of the relevant transaction.

10. Suspension and Termination

We may suspend or terminate access if you breach these Terms, pose regulatory or security risks, or if required by law.

11. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Disputes are subject to the jurisdiction of the courts of New South Wales.

Contact Us

Kathmandu International Traders Pty Ltd
Trading as Prabhu Express
ABN 59 621 215 959
Email: [email protected]
General Enquiries: [email protected]

Approved by: Kathmandu International Traders Pty Ltd | Prabhu Express | February 2026

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